Obelle offers a curated range of luxury intimate wellness products, including personal massagers, couples’ products, lubricants, accessories, and self-care essentials.
Yes. Our products are carefully selected with comfort, quality, and body-safe materials in mind. Always follow the usage and care instructions provided with each product.
Absolutely. Every order is shipped in secure, unbranded packaging with no indication of the contents inside.
Explore each product page for detailed descriptions, features, intensity levels, and beginner-friendly recommendations to help you find the perfect match for your preferences.
Visiting Calgary? Stop by Obelle in-store and let our knowledgeable team help guide you in the right direction. We’re always happy to answer questions, make recommendations, and help you find something that feels right for you.
For the best hygiene and care, clean your intimate wellness product before and after every use with warm water and a suitable toy cleaner. Keep charging ports dry and store your product in a clean, separate pouch. Investing in a dedicated toy storage case or pouch is also a great option for aftercare, helping keep your products clean, protected, and discreet between uses.
For hygiene, safety, and health reasons, ALL SALES ARE FINAL. Obelle does not accept returns or exchanges on intimate wellness products.
Due to the personal and intimate nature of our products, all purchases are final regardless of whether a product has been opened, used, unopened, or unused. We do not offer refunds, exchanges, store credit, or returns due to change of mind, incorrect selection, fit, preference, or personal circumstances.
We strongly encourage customers to ask questions before purchasing. Our team is happy to provide information about product features, materials, sizing, fit, compatibility, and intended use to help you make an informed purchasing decision.
Defective or Damaged Products: If you believe a product has a manufacturing defect or was damaged during shipping, please contact us at info@obelle.ca as soon as possible. We will review the issue and, where applicable, assist you with the manufacturer's warranty process or other remedy available under the applicable warranty. A warranty claim does not constitute a return or exchange policy, and warranty eligibility is determined based on the manufacturer's terms and the circumstances of the issue.
Obelle reserves the right to request photos, proof of purchase, product packaging, serial numbers, or other information necessary to assess a warranty or damage claim.
Please note: We cannot accept products returned to the store or shipped to us without prior authorization. Unauthorized returns will not be accepted or processed.
Your health, safety, privacy, and satisfaction are always our priority. If you're unsure whether a product is right for you, please speak with our team before completing your purchase.
Delivery times depend on your location and selected shipping method. Estimated timelines and tracking details will be provided during checkout. Obelle only ships within Canada.
Contact our customer care team with your order details and clear images or a video of the issue. We will review it and help arrange the appropriate solution.